To ensure you get the best help, most thorough, practical and tailored health advice our practitioners invest a considerable amount of time preparing for your appointment. Not showing up to an arranged appointment is unfair on them and the other patients they could have used to help in that time. We understand that unexpected things can pop up and that it may make it hard to get to one of your appointments. We just ask that you let us know as soon as you know or at a minimum 24 hours before your consultation.
We will send you SMS, email appointment reminders and in many cases call to confirm your attendance.
We apply cancellation fees of $50 for a standard review and $85 for an initial review appointment for appointments canceled under 24 hours or not attended.